About the Authors

Paige Wickner headshotPaige Wickner, MD, MPH, is a medical director in the Department of Quality and Safety at Brigham and Women’s Hospital. At the Brigham, Dr. Wickner practices clinically as an allergist and immunologist in the inpatient and outpatient settings and as an internist providing care for general medical hospitalized patients.

Dr. Wickner’s allergy research focuses on listed drug allergies in electronic medical records and their implications for the safety and quality of patient care. Additionally, she studies mechanisms to improve and measure the patient experience.

Dr. Wickner is an assistant professor of Medicine at Harvard Medical School. More information about Dr. Wickner is available on the Brigham and Women’s Hospital Physician Directory.

Karen Fiumara headshot
Karen Fiumara, PharmD, is the executive director of Patient Safety at Brigham Health. A pharmacist by training, Karen has been an advocate for patient safety and implementing systems and processes that protect patients from harm since the beginning of her career.

In her current role, Karen is focused on enhancing the culture of safety at the Brigham, providing strategic planning and direction of the patient safety program and ensuring compliance with the National Patient Safety Goals.

She graduated from Massachusetts College of Pharmacy and completed her pharmacy practice residency at the Brigham, where she subsequently worked as the hospital’s medication safety officer and director of Patient Safety before becoming senior director of Patient Safety for Brigham and Women’s Hospital. She recently was appointed executive director of Patient Safety for Brigham Health.


Tricia Hartley, MBA, MPH, is a Program Manager on the Patient Safety team at Brigham Health. In her role, Tricia focuses on assisting several taskforces including the Emergency Response Committee, Central Venous Catheter Insertion Safety Committee, and Housestaff Quality and Safety Council with implementing patient safety-related process improvements. She has also assisted with standardizing the Patient Safety Team’s case review process and is passionate about addressing health inequities as part of her quality and safety work.

Tricia received her Master of Business Administration with a focus in Healthcare Management and a Master of Public Health from Boston University. She completed her Bachelor of Arts in Neuroscience and Sociology at Bowdoin College in Brunswick, Maine.


Learn more about Quality and Safety at Brigham Health.