About the Authors

Allen Kachalia, MD, JD, is the Chief Quality Officer at Brigham and Women’s Hospital in Boston. He is deeply committed to making health care and hospitals safe for patients. At the Brigham, he practices clinically as a hospitalist, providing general medical care for patients while they are in the hospital.

His research focuses on legal issues in medicine, with a particular focus on liability system reform and disclosure of medical errors, and how they relate to the quality and safety of medical care.

Dr. Kachalia is an associate professor of Medicine at Harvard Medical School and the Harvard T.H. Chan School of Public Health.

More information about Dr. Kachalia is available on the Brigham and Women’s Hospital website.


Karen Fiumara, PharmD, BCPS, is the executive director of Patient Safety at Brigham Health. A pharmacist by training, Karen has been an advocate for patient safety and implementing systems and processes that protect patients from harm since the beginning of her career.

In her current role, Karen is focused on enhancing the culture of safety at the Brigham, providing strategic planning and direction of the patient safety program and ensuring compliance with the National Patient Safety Goals.

She graduated from Massachusetts College of Pharmacy and completed her pharmacy practice residency at the Brigham, where she subsequently worked as the hospital’s medication safety officer and director of Patient Safety before becoming senior director of Patient Safety for Brigham and Women’s Hospital. She recently was appointed executive director of Patient Safety for Brigham Health.


Learn more about Quality and Safety at Brigham Health.